Green Dot - Mobile Banking App Reviews

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Cant deposit checks on app

Other then that its a fairly decent app.

Longtime customer ready to leave

Cant believe this app. Had my account for years, & tried to get app. Tells me my info matches no known account. Called customer service, & get told I should use it on my computer instead of my phone. I dont own a computer. Suddenly cant log into the website through my phones browser either. The woman just kept telling me I need to use it on a computer. My account is suddenly useless after years, & I have $ in there!

Wont let me log in

This app is horrible. What use is there in this app if you cant log in....

Cant deposit checks

Why have an option to deposit a check when it NEVER WORKS!!

GreenDot

Terrible. Says it cant load my account. GreenDot over all has terrible products. Visa needs to go back to their normal prepaid cards with no problems.

Frustrating

Every time I try to log in on the app, it says that I have to be logged into the website in order to access my account on the app. Tried it and it still didnt work. Ridiculous

APPLE PAY!!!

JOIN APPLE PLAY OR IM CANCELLING MY CARD!!!

Green Dot

I cannot say enough how happy I am with this service. My direct deposit is available same day its sent. App is great. So glad I picked them. I got tired of bank fees.

Good but needs one major thing

Green Dot is alright but this card needs to merge with Apple Pay, you have way to many people on apple and we are all waiting for this to happen

Uber

Get with uber. I need my uber eats

no TouchID or ApplePay make this sad..

great service --- will continue to use the website interface tho, until TouchID is added -- also-- why no apple pay ?!?!

Cant renew my password

I tried renewing my password cause I forgot it but no matter how many times I try it says " already used once "

Love

Love, but as of today my app stopped working!

Log In

Why the hell did you make an app to see how much you have on your card if you cant even log in using it. It just tells me to go on the website like whats the point of this app?!

Needs Apple Pay!!

Really needs to update and work with Apple pay

Horrible app...cannot log in!!!

I have tried logging in countless times. Spoken to customer support and have gotten not help. I use this card for my son and I cant even deposit a freaking check because I CANT LOG IN!!! FIX THE APP PEOPLE!

Cant even get into my account

I cant even get in because of technical issues

Very disappointing

The app will not load once I have logged in

No problems with the app so far

Ive had the app now for several years now and I havent had the problems talked about in other reviews. I only have one suggestion for you. My banks app will let me sign in using my Touch ID on my iPhone 5S and my iPad Air 2. Is there a way you could see if this is possible for this app. That way I can utilize the features of my devices.

Green Dot needs to merge with Apple Pay

I love having my greendot visa and Ive rarely had problems with my account. The app is very user friendly and easy to navigate. It tells you everything you could need to know. However, having an iPhone and an iPad, I do most of my shopping online. I wish greendot would merge with apple pay, that way I dont need to enter my card info every time I want to purchase something. Im almost considering transitioning back to traditional banking for this reason only. Please merge and I will, and many others will stay loyal doing banking with GD. Also I wish the money paks were still available because some cashiers are clueless on how to reload. Thats not GDs fault but there was a lot less time wasted with the money paks. Thanks!

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